Like many places, my workplace use a ticket system to keep track of the workload. One of my colleagues has an infamous “That was easy” button, which she uses irregularly, but usually to good effect. With the typical inquisitiveness demonstrated by my department, we wondered if it would be possible to plug one system into the other, so we looked at the API of the ticketing system and decided that it would be a fairly straightforward job.
30 lines of Pythion and a bit of trial and error later we have a working script. It is currently plugging away in the background of my PC, occasionally eliciting a cheer from my colleagues as it announces another problem solved but I think will be moved to a Raspberry Pi for sake of ease at some point. I might also rig up a traffic light system from the same API while I am at it as that is another idea that has been floating around for a while and would work well using some very simple circuits.
30 lines of Pythion and a bit of trial and error later we have a working script. It is currently plugging away in the background of my PC, occasionally eliciting a cheer from my colleagues as it announces another problem solved but I think will be moved to a Raspberry Pi for sake of ease at some point. I might also rig up a traffic light system from the same API while I am at it as that is another idea that has been floating around for a while and would work well using some very simple circuits.
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